# Label Studio Support **URL:** https://community.labelstud.io/c/support/6.md [Latest](https://community.labelstud.io/latest.md) · [Categories](https://community.labelstud.io/categories.md) · [Tags](https://community.labelstud.io/tags.md) --- ## [Label Studio Support](https://community.labelstud.io/t/label-studio-support/14)
**Author:** [@erinmikail](https://community.labelstud.io/u/erinmikail)\ **Replies:** 3\ **Last updated:** [August 26, 2024, 6:36am UTC](https://community.labelstud.io/t/label-studio-support/14 "2024-08-26T06:36:08Z")
Are you looking for support with Label Studio? Post your question to this category, and we’ll do our best to help you resolve your issue. Please be sure to share as much information about your issue as you can to help us… --- ## [Total annotations per task on browser UI always showing 0 after submission](https://community.labelstud.io/t/total-annotations-per-task-on-browser-ui-always-showing-0-after-submission/755)
**Author:** [@Eglantine\_Herpin](https://community.labelstud.io/u/Eglantine_Herpin)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 9:27am UTC](https://community.labelstud.io/t/total-annotations-per-task-on-browser-ui-always-showing-0-after-submission/755 "2026-09-21T09:27:23Z")
Hi, For the past two days, every time I submit an annotation, the “Annotations” column stays at 0 and the total submitted annotations at the bottom of the project doesn’t go up. The annotation results are correctly save… --- ## [Change Owner User in Enterprise](https://community.labelstud.io/t/change-owner-user-in-enterprise/742)
**Author:** [@smackintosh](https://community.labelstud.io/u/smackintosh)\ **Replies:** 2\ **Last updated:** [August 19, 2026, 1:12pm UTC](https://community.labelstud.io/t/change-owner-user-in-enterprise/742 "2026-08-19T13:12:58Z")
Hi, is it possible to change the owner user in the Organisation members list, the individual has left the company and we would like to release their license. I can see the mechanism to create a new user during the contai… --- ## [API DOCUMENT page not work](https://community.labelstud.io/t/api-document-page-not-work/699)
**Author:** [@dev\_anhtuan](https://community.labelstud.io/u/dev_anhtuan)\ **Replies:** 0\ **Last updated:** [April 20, 2026, 10:14pm UTC](https://community.labelstud.io/t/api-document-page-not-work/699 "2026-04-20T22:14:51Z")
The api document is not working. IT returns “internal error”. --- ## [JSON output in annotation window](https://community.labelstud.io/t/json-output-in-annotation-window/692)
**Author:** [@PatrickDrouin](https://community.labelstud.io/u/PatrickDrouin)\ **Replies:** 2\ **Last updated:** [April 4, 2026, 4:30pm UTC](https://community.labelstud.io/t/json-output-in-annotation-window/692 "2026-04-04T16:30:26Z")
Hello eveyone, I am new to Label Studio and I’ve been fighting with this problem for a while. I am trying to do machine translation annotation and I’m stuck trying to setup my annotation interface. I’m running version 1… --- ## [Soumitra Dutta Oxford: How do I upload files to Label Studio?](https://community.labelstud.io/t/soumitra-dutta-oxford-how-do-i-upload-files-to-label-studio/690)
**Author:** [@soumitradutta26](https://community.labelstud.io/u/soumitradutta26)\ **Replies:** 0\ **Last updated:** [March 18, 2026, 5:55am UTC](https://community.labelstud.io/t/soumitra-dutta-oxford-how-do-i-upload-files-to-label-studio/690 "2026-03-18T05:55:55Z")
Hello! I am Soumitra Dutta, Entrepreneur and Photographer in Oxford. Iam trying to upload files into Label Studio, but I am not entirely sure of the best approach. Could anyone share their tips or suggestions on how to d… --- ## [Dynamic metadata ($meta.label) not refreshing when switching between regions in the same task](https://community.labelstud.io/t/dynamic-metadata-meta-label-not-refreshing-when-switching-between-regions-in-the-same-task/689)
**Author:** [@dudi.mazia](https://community.labelstud.io/u/dudi.mazia)\ **Replies:** 0\ **Last updated:** [March 14, 2026, 4:16pm UTC](https://community.labelstud.io/t/dynamic-metadata-meta-label-not-refreshing-when-switching-between-regions-in-the-same-task/689 "2026-03-14T16:16:21Z")
Description: I am facing a visual refresh issue in the labeling interface. My project involves pre-annotated tasks where each bounding box (rectanglelabels) contains unique metadata in the meta field (specifically a labe… --- ## [Importing labels for time series and video](https://community.labelstud.io/t/importing-labels-for-time-series-and-video/686)
**Author:** [@Nisa](https://community.labelstud.io/u/Nisa)\ **Replies:** 0\ **Last updated:** [February 9, 2026, 9:49am UTC](https://community.labelstud.io/t/importing-labels-for-time-series-and-video/686 "2026-02-09T09:49:18Z")
Hi everyone, I am using label studio (version 1.21.0) and I want to import labels for time series and videos from a csv file containing time stamp and labels. Is there any practical way to do that? I tried with importin… --- ## [How to enable "Point Selection" instead of "Range Selection" in TimeSeriesLabels?](https://community.labelstud.io/t/how-to-enable-point-selection-instead-of-range-selection-in-timeserieslabels/685)
**Author:** [@Ioannis\_Dimitriadis](https://community.labelstud.io/u/Ioannis_Dimitriadis)\ **Replies:** 0\ **Last updated:** [February 9, 2026, 12:06am UTC](https://community.labelstud.io/t/how-to-enable-point-selection-instead-of-range-selection-in-timeserieslabels/685 "2026-02-09T00:06:16Z")
Hi everyone, I am working on a medical dataset for Sepsis detection. I’m using the TimeSeries and TimeSeriesLabels tags to identify the exact hour of Sepsis Onset on a temperature plot. The Problem: Currently, when a u… --- ## [Postgres DB Custom Schema](https://community.labelstud.io/t/postgres-db-custom-schema/679)
**Author:** [@markrobotsmith](https://community.labelstud.io/u/markrobotsmith)\ **Replies:** 0\ **Last updated:** [January 30, 2026, 8:19am UTC](https://community.labelstud.io/t/postgres-db-custom-schema/679 "2026-01-30T08:19:27Z")
When connecting label studio to a postgres backend what environment variables should be defined to use a schema other than “public”? Label Studio is being run via Docker and can connect to the postgres instance and popul… --- ## [Install failure: LGPL License Classifier](https://community.labelstud.io/t/install-failure-lgpl-license-classifier/658)
**Author:** [@Ion\_Freeman](https://community.labelstud.io/u/Ion_Freeman)\ **Replies:** 2\ **Last updated:** [January 29, 2026, 6:27pm UTC](https://community.labelstud.io/t/install-failure-lgpl-license-classifier/658 "2026-01-29T18:27:39Z")
Hello! I’m running Windows 11; I’m having essentially the same problem in cmd and in WSL2 running Ubuntu Noble Numbat 24.04.03. I’m trying to install label-studio; \`pip install –upgrade label-studio\` eventually fails w… --- ## [Custom filtering](https://community.labelstud.io/t/custom-filtering/676)
**Author:** [@Sheldon](https://community.labelstud.io/u/Sheldon)\ **Replies:** 2\ **Last updated:** [January 23, 2026, 7:35pm UTC](https://community.labelstud.io/t/custom-filtering/676 "2026-01-23T19:35:01Z")
Label Studio v1.22.0 Hi, I am experimenting with adding custom fields to Label Studio. The custom fields appear in the table, i.e. meta\_info, and I can change the column type i.e. “txt” or “str”, but in the Filters, th… --- ## [Converter - COCO to LS](https://community.labelstud.io/t/converter-coco-to-ls/647)
**Author:** [@awasson](https://community.labelstud.io/u/awasson)\ **Replies:** 1\ **Last updated:** [January 16, 2026, 10:39pm UTC](https://community.labelstud.io/t/converter-coco-to-ls/647 "2026-01-16T22:39:58Z")
Im in the process of trying to convert the COCO dataset into something Label-Studio can understand, and checked around before asking. I stumbled across someone else doing it, and they seemed to be able to get it to work… --- ## [How many users are in Starter Cloud option?](https://community.labelstud.io/t/how-many-users-are-in-starter-cloud-option/668)
**Author:** [@Vlad\_Kruichkovski](https://community.labelstud.io/u/Vlad_Kruichkovski)\ **Replies:** 1\ **Last updated:** [December 23, 2025, 11:04am UTC](https://community.labelstud.io/t/how-many-users-are-in-starter-cloud-option/668 "2025-12-23T11:04:25Z")
The starter cloud writes “up to 12 users”, but, do I need to pay for each user in those limits, or is it 12 users free and then each new user is 99$ --- ## [Best way to label sensor-generated data for machine learning?](https://community.labelstud.io/t/best-way-to-label-sensor-generated-data-for-machine-learning/666)
**Author:** [@aria\_12](https://community.labelstud.io/u/aria_12)\ **Replies:** 1\ **Last updated:** [December 23, 2025, 12:56am UTC](https://community.labelstud.io/t/best-way-to-label-sensor-generated-data-for-machine-learning/666 "2025-12-23T00:56:06Z")
Hi everyone, I’m building a dataset from live IoT sensor streams (e.g., motion and environmental data) and want to use Label Studio to annotate the events for downstream model training. For context, I’ve been following… --- ## [Having Difficulties in defining relations during Annotation](https://community.labelstud.io/t/having-difficulties-in-defining-relations-during-annotation/665)
**Author:** [@Amazon](https://community.labelstud.io/u/Amazon)\ **Replies:** 0\ **Last updated:** [December 18, 2025, 6:06am UTC](https://community.labelstud.io/t/having-difficulties-in-defining-relations-during-annotation/665 "2025-12-18T06:06:27Z")
The UI is not working to add a relation between 2 bounding boxes. In some cases, it is able to add but many times it doesn’t connect the bounding boxes. Please help to resolve the issue. --- ## [Unable to Select Multiple Regions Using the Shift Key](https://community.labelstud.io/t/unable-to-select-multiple-regions-using-the-shift-key/664)
**Author:** [@Merle\_h](https://community.labelstud.io/u/Merle_h)\ **Replies:** 0\ **Last updated:** [December 17, 2025, 11:05am UTC](https://community.labelstud.io/t/unable-to-select-multiple-regions-using-the-shift-key/664 "2025-12-17T11:05:35Z")
Hello! After importing the pre-annotated data, I found that it is not possible to select multiple annotation regions in the “Regions” sidebar by holding down the Shift key. Selecting regions one by one by holding the Ctr… --- ## [Error when exporting project with yolo with images (os error: errno 22)](https://community.labelstud.io/t/error-when-exporting-project-with-yolo-with-images-os-error-errno-22/663)
**Author:** [@jsnthdrk](https://community.labelstud.io/u/jsnthdrk)\ **Replies:** 0\ **Last updated:** [December 15, 2025, 2:11pm UTC](https://community.labelstud.io/t/error-when-exporting-project-with-yolo-with-images-os-error-errno-22/663 "2025-12-15T14:11:56Z")
I have a local project with ~4k images of training to then train a local yolov8 model for object recognition. I manually labeled around 200 imgs, when trying to export using “Yolo with Images” I get hit with the followin… --- ## [Completely Unusable?](https://community.labelstud.io/t/completely-unusable/660)
**Author:** [@Agis](https://community.labelstud.io/u/Agis)\ **Replies:** 0\ **Last updated:** [December 11, 2025, 10:59am UTC](https://community.labelstud.io/t/completely-unusable/660 "2025-12-11T10:59:52Z")
I installed using pip and on version 1.21.0, I was trying to do annotations on a time series dataset but when I tried to open the file for annotation, it just turns the screen blank Link to video of bug: --- ## [How to get the text of tag TextArea](https://community.labelstud.io/t/how-to-get-the-text-of-tag-textarea/659)
**Author:** [@drinking](https://community.labelstud.io/u/drinking)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 8:11am UTC](https://community.labelstud.io/t/how-to-get-the-text-of-tag-textarea/659 "2025-12-10T08:11:09Z")
When customizing a template, I want to add an ner task right after speech transcription. I need to get the content of tag TextArea (where we type the transcription text) so that I can put the trancription in tag Text an… --- ## [Synchronizing annotation regions across ECG and IMU time-series signals in Label Studio tasks](https://community.labelstud.io/t/synchronizing-annotation-regions-across-ecg-and-imu-time-series-signals-in-label-studio-tasks/656)
**Author:** [@Nisa](https://community.labelstud.io/u/Nisa)\ **Replies:** 0\ **Last updated:** [November 27, 2025, 3:06pm UTC](https://community.labelstud.io/t/synchronizing-annotation-regions-across-ecg-and-imu-time-series-signals-in-label-studio-tasks/656 "2025-11-27T15:06:59Z")
Hi, I am using Label Studio to annotate ECG and IMU data together. I would like to create a region (for example, “sitting”) on one signal, and have the exact same region automatically appear on the other signal within … --- ## [Empty Column for "Prediction Score"](https://community.labelstud.io/t/empty-column-for-prediction-score/609)
**Author:** [@mmaallttee](https://community.labelstud.io/u/mmaallttee)\ **Replies:** 1\ **Last updated:** [November 27, 2025, 1:13am UTC](https://community.labelstud.io/t/empty-column-for-prediction-score/609 "2025-11-27T01:13:44Z")
Hi there, I have a question regarding the built-in column “Prediction Score” in Label Studio, see here: In our case it is always empty, although the corresponding tasks contain predictions and a “confidence score” f… --- ## [Selecting time ranges in long-duration videos without using the mouse](https://community.labelstud.io/t/selecting-time-ranges-in-long-duration-videos-without-using-the-mouse/653)
**Author:** [@Daniel\_Alexander\_Men](https://community.labelstud.io/u/Daniel_Alexander_Men)\ **Replies:** 0\ **Last updated:** [November 10, 2025, 3:20pm UTC](https://community.labelstud.io/t/selecting-time-ranges-in-long-duration-videos-without-using-the-mouse/653 "2025-11-10T15:20:52Z")
version 1.21.0 pip installation anacon --- ## [Running on Databricks Apps](https://community.labelstud.io/t/running-on-databricks-apps/477)
**Author:** [@wbarteck](https://community.labelstud.io/u/wbarteck)\ **Replies:** 2\ **Last updated:** [November 3, 2025, 9:38am UTC](https://community.labelstud.io/t/running-on-databricks-apps/477 "2025-11-03T09:38:41Z")
I think I’m 90% of the way there but I’m getting 403 errors when trying to log in and the troubleshooting tips online haven’t helped. So I am utilizing databricks apps to deploy label-studio, here is the script that run… --- ## [Labelling frames in video](https://community.labelstud.io/t/labelling-frames-in-video/649)
**Author:** [@Jeremy\_Rutman](https://community.labelstud.io/u/Jeremy_Rutman)\ **Replies:** 0\ **Last updated:** [October 31, 2025, 6:41pm UTC](https://community.labelstud.io/t/labelling-frames-in-video/649 "2025-10-31T18:41:00Z")
I’m new to LS. I’d like to label a local video, locally so I made a new object-detection with bounding boxes project from template and imported a vid. When I try to start labelling I click on what I suppose is a row for … --- ## [Running LabelStudio in a Docker container in GCP at a specific URL](https://community.labelstud.io/t/running-labelstudio-in-a-docker-container-in-gcp-at-a-specific-url/644)
**Author:** [@bneagu](https://community.labelstud.io/u/bneagu)\ **Replies:** 3\ **Last updated:** [October 22, 2025, 12:42pm UTC](https://community.labelstud.io/t/running-labelstudio-in-a-docker-container-in-gcp-at-a-specific-url/644 "2025-10-22T12:42:37Z")
Hi, I am trying to run LabelStudio in a Docker container on a VM in GCP. The container is listening to a specific port (10xxx). The URL https://my.domain.com/labelstudio/ is routed to the VM and port 10xxx via a GC lo… --- ## [Timeseries - Multichannels should share the same fixed y-axis](https://community.labelstud.io/t/timeseries-multichannels-should-share-the-same-fixed-y-axis/619)
**Author:** [@Ben\_DE](https://community.labelstud.io/u/Ben_DE)\ **Replies:** 3\ **Last updated:** [October 15, 2025, 1:10pm UTC](https://community.labelstud.io/t/timeseries-multichannels-should-share-the-same-fixed-y-axis/619 "2025-10-15T13:10:20Z")
Hi, I would like to use 3 Multichannels within one Timeseries which share the same Y-Axis. However for some reason I can not fix them all to the Y-Axis on the left. Does anyone has an idea what to do? Here is my code… --- ## [How do I upload annotations in the MS COCO format for images?](https://community.labelstud.io/t/how-do-i-upload-annotations-in-the-ms-coco-format-for-images/374)
**Author:** [@cv\_engineer](https://community.labelstud.io/u/cv_engineer)\ **Replies:** 6\ **Last updated:** [October 3, 2025, 5:38am UTC](https://community.labelstud.io/t/how-do-i-upload-annotations-in-the-ms-coco-format-for-images/374 "2025-10-03T05:38:21Z")
Hello, I have labeled images for the object detection task in MS COCO dataset format. I have Label Studio (v 1.13.1), which is running in a Docker container. Is there a way to upload existing labeling MS COCO for imag… --- ## [Importing OCR pre-annotations for video annotation](https://community.labelstud.io/t/importing-ocr-pre-annotations-for-video-annotation/642)
**Author:** [@Neelakshi\_Sarma](https://community.labelstud.io/u/Neelakshi_Sarma)\ **Replies:** 0\ **Last updated:** [September 29, 2025, 2:49pm UTC](https://community.labelstud.io/t/importing-ocr-pre-annotations-for-video-annotation/642 "2025-09-29T14:49:14Z")
I am trying to import OCR pre-annotations for video annotation. What is the format to be followed. --- ## [Tasks aren't leaving the labeling queue](https://community.labelstud.io/t/tasks-arent-leaving-the-labeling-queue/641)
**Author:** [@Jacob](https://community.labelstud.io/u/Jacob)\ **Replies:** 1\ **Last updated:** [September 24, 2025, 12:37pm UTC](https://community.labelstud.io/t/tasks-arent-leaving-the-labeling-queue/641 "2025-09-24T12:37:42Z")
Hi i have a labeling project with two annotators assigned to it. One difficulty i’m facing is that the the tasks i am assigning to the annotators aren’t leaving the queue after I have accepted the annotation. This is pro… [Next page](https://community.labelstud.io/c/support/6.md?page=1)